Privacy Policy and T&C’s

  • Rhino Silicone Solutions

    1. Introduction

    Rhino Silicone Solutions respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

    2. What Information We Collect

    We may collect the following personal information when you contact us or request a quote:

    • Full name

    • Phone number

    • Email address

    • Job address or suburb

    • Details about your project

    • Photos you provide

    3. How We Use Your Information

    We collect and use your information to:

    • Respond to enquiries

    • Provide quotes and services

    • Communicate with you about your job

    • Improve our services

    4. How We Store & Protect Your Information

    We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access.

    Your information is stored securely and only accessed when necessary.

    5. Sharing Your Information

    We do not sell, rent, or share your personal information with third parties, except:

    • When required by law

    • When necessary to complete your service (e.g. suppliers if required)

    6. Access & Correction

    You may request access to the personal information we hold about you and request corrections if needed.

    7. Cookies & Website Data

    If our website uses cookies or analytics tools, they may collect general, non-identifiable data to improve user experience.

    8. Contact Us

    If you have any questions about this Privacy Policy, please contact:

    Rhino Silicone Solutions
    Email: rhinosilicone@gmail.com
    Phone: +61449508585

  • Rhino Silicone Solutions

    1. Overview

    These Terms & Conditions apply to all services provided by Rhino Silicone Solutions. By engaging our services, you agree to the following terms.

    2. Quotes & Pricing

    • All quotes are based on the information provided at the time

    • Quotes may change if the scope of work changes

    • Prices are valid for [e.g. 14 days] unless stated otherwise

    3. Bookings & Deposits

    • A deposit may be required to secure your booking

    • Bookings are only confirmed once agreed upon by both parties

    4. Payments

    • Payment is due upon completion unless otherwise agreed

    • Late payments may incur additional fees

    5. Cancellations & Rescheduling

    • We require at least [24–48 hours] notice for cancellations or rescheduling

    • Late cancellations may result in a fee

    6. Access to Site

    • The client must provide safe and clear access to the work area

    • Delays caused by restricted access may result in additional charges

    7. Workmanship

    • We take pride in delivering high-quality finishes

    • Any concerns must be raised within [e.g. 7 days] of job completion

    8. Limitations

    • We are not responsible for pre-existing damage or structural issues

    • Silicone is a flexible sealant and may require maintenance over time

    9. Warranty

    • We offer a workmanship warranty of [e.g. 6 months] unless otherwise stated

    • Warranty does not cover damage caused by misuse, movement, or external factors

    10. Liability

    • Rhino Silicone Solutions is not liable for indirect or consequential losses

    • Liability is limited to the value of the services provided

    11. Changes to Terms

    We may update these Terms & Conditions at any time. Updated versions will be published on our website.

    12. Contact

    For any questions regarding these terms, contact:

    Rhino Silicone Solutions
    Email: rhinosilicone@gmail.com
    Phone: +61449508585